Energy Programs Associate - Outreach & Operations

Buoyant

Illinois

On-site

USD 60,000 - 65,000

Full time

8 days ago

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Benefits offered by this job

Three weeks paid vacation

Paid holidays

401(k) with employer match

Medical, dental and vision coverage

Parental leave

Employee assistance program

Commuter benefits

Job summary

Resource Innovations in Peoria, IL is seeking a Program Associate to provide administrative and outreach support for partnerships with Community Based Organizations on energy efficiency and clean energy programs in Illinois.

You will manage communications with CBOs, assist with outreach, collect data, prepare reports, and help ensure program compliance while collaborating across internal teams. Some travel within Illinois required.

Qualifications

Bachelor's degree or 2+ years of relevant work experience in customer service, energy efficiency or working with community-based organizations.
Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities.
Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
Experience with Microsoft Word, Excel, OneNote and Teams and CRM systems such as Salesforce.

Responsibilities

Serve as the primary point of contact for Community-Based Organizations (CBOs) and program partners, supporting communication and engagement with utility energy efficiency programs.
Assist with outreach, partner engagement, and ongoing relationship management.
Represent the utility and program at community events, outreach activities, and partner meetings by staffing information tables, engaging with the public, and providing program information and support.
Collect, review, and maintain program data, invoices, and supporting documentation for accuracy and completeness.
Prepare weekly, monthly, and ad hoc reports for internal and external stakeholders.
Track project activities, milestones, deliverables, and deadlines using database systems and project tracking tools.
Review partner activities and documentation to ensure compliance with program requirements.
Identify and elevate issues, recommend solutions, and communicate potential scheduling or project conflicts.
Prepare and maintain reports, spreadsheets, and project documentation.
Collaborate with internal teams to resolve data, process, and documentation issues to ensure successful program execution.
Other duties as assigned.