Energy Management Systems Support Specialist (L1-3)

4P Consulting Inc.; Birmingham (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading consulting firm in Birmingham, Alabama is seeking a Technical Support Specialist for energy management systems. The role involves monitoring systems, providing technical support, and ensuring compliance with regulations. Ideal candidates will have strong interpersonal skills, critical thinking abilities, and the flexibility to work rotating shifts, including weekends and holidays.

Qualifications

• Must meet compliance requirements for CIP and Sarbanes-Oxley.
• Ability to work rotating shifts, including nights and weekends.
• Experience in providing technical support for computer systems.

Responsibilities

• Monitor SCADA and systems daily for health and availability.
• Provide front-line problem resolution and coordinate repairs.
• Notify customers of system outages and events.

Skills

Excellent interpersonal skills

Strong critical thinking

Exceptional customer service skills

Ability to multitask effectively

Proficiency in Change Management processes

Strong relationship-building skills

Education

Formal education in Computer Science or related IT field

Tools

Windows-based operating systems

AIX or UNIX-based operating systems

Distributed computer networks

Job description

A leading consulting firm in Birmingham, Alabama is seeking a Technical Support Specialist for energy management systems. The role involves monitoring systems, providing technical support, and ensuring compliance with regulations. Ideal candidates will have strong interpersonal skills, critical thinking abilities, and the flexibility to work rotating shifts, including weekends and holidays.