Energy Efficiency Programs Specialist: Operations & Insights

Duke Energy Corporation; Town of Plainfield (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Duke Energy Corporation seeks a dedicated specialist to support multiple Energy Efficiency programs, coordinating operations, tracking performance, and ensuring a smooth customer experience from offer design to fulfillment. Strong Excel skills and cross-team collaboration are essential.

The role emphasizes program documentation, vendor invoice validation, and campaign support, with a focus on standardization and continuous improvement across EE Direct Offers. Hybrid work applies.

Qualifications

• Recent graduates with STEM-related degrees or equivalent experience.
• Working knowledge of Excel, PowerPoint, Word and SharePoint with room to grow.
• Exposure to change management, process improvement, or data integration.
• Familiarity with ecommerce platforms or digital marketplaces.

Responsibilities

• Review and validate vendor invoices, purchase orders, and requisitions; coordinate issue resolution and maintain documentation.
• Track and report key program metrics and maintain standard dashboards and files.
• Support monthly close activities, including drafting accruals and validating financial data.
• Provide day-to-day operational support across multiple EE direct-offer programs; intake requests and coordinate next steps.
• Maintain program documentation, process maps, inventories, and SOPs; drive consistency across manuals and tools.
• Identify trends, defects, and process gaps; synthesize findings into actionable recommendations and track resolution.
• Support compliance needs by following established requirements and escalating risks or exceptions.

Skills

Analytical thinking

Change management

Data integration

Education

Bachelor's degree in Engineering, Marketing, Business Administration, Finance, or related field

High School/GED with 5+ years relevant experience

Bachelor's degree in Engineering, Business, Finance, or related field

High School/GED with 7+ years relevant experience

Tools

Microsoft Excel

PowerPoint

Word

SharePoint

Job description

Duke Energy Corporation seeks a dedicated specialist to support multiple Energy Efficiency programs, coordinating operations, tracking performance, and ensuring a smooth customer experience from offer design to fulfillment. Strong Excel skills and cross-team collaboration are essential.

The role emphasizes program documentation, vendor invoice validation, and campaign support, with a focus on standardization and continuous improvement across EE Direct Offers. Hybrid work applies.