Energy Educator

SMS Group of Companies; Marquette (MI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

2 weeks PTO

9 paid holidays

Health, dental, optical, and life保险

Tuition reimbursement

Company-sponsored training

Job summary

SMS Group is seeking Energy Educators to deliver residential energy efficiency consultations and on-site installations of low-cost energy-saving supplies. You will travel to homes, conduct 35–55 minute consultations, review reports, and maintain data and inventory with a focus on clear customer communication and outstanding service.

The role requires dependable, flexible individuals with HVAC/energy efficiency training preferred, strong communication skills, and the ability to work both

Qualifications

• HVAC knowledge, weatherization or energy efficiency principles preferred.
• Excellent communication and interpersonal skills.
• Comfortable with diverse urban populations.
• Maintains safety and good judgment at all times.
• Able to motivate, be diplomatic and build rapport with customers.
• Able to explain technical concepts to non-technical people.
• Able to work independently and as part of a team.
• Able to bend, stoop and reach as needed.
• Willing to learn and use handheld data devices.

Responsibilities

• Conduct home energy consultations independently or with an installer, traveling to homes for 35–55 minute meetings, reviewing reports, collecting data electronically, managing supplies, and reporting to managers.
• Communicate project goals and project partners' positive image.
• Perform walk-through energy assessments and record findings (lighting, thermostat type, furnace efficiency/condition).
• Educate customers on energy-saving measures and opportunities, including low- and no-cost options.

Skills

HVAC knowledge

Customer service

Interpersonal skills

Safety awareness

Leadership

Communication with all levels

Team player

Physical agility

Tech-savvy

Tools

Handheld data devices

Job description

We are seeking Energy Educators for our residential energy efficiency program that provides free basic home energy consultations and direct installations of low-cost energy-saving supplies to residential energy customers. We are seeking motivated, reliable professionals with knowledge in energy efficiency and strong communication and customer service skills. SEEL is looking for results-oriented performers with proven ability to deliver value through positive and clear communication, superior customer service and accurate data tracking and reporting. Educators must be dependable, flexible and willing to take direction.

DUTIES AND RESPONSIBILITIES

• Work independently or with a Direct Installer to conduct home energy consultations. This includes travel to the home, 35-55 minute meeting with the customer; reviewing reports and marketing collateral, collecting data electronically, maintaining supply inventory, and reporting to the Project Manager and field coordinators
• Communicate project goals and convey a positive image of project partners
• Perform walk-through energy assessments and record findings (e.g. lighting, thermostat type, furnace efficiency and condition)
• Teach customers about the benefits and point out opportunities for simple low- and no-cost energy conservation measures, such as sealing air leaks and changing furnace filters

MINIMUM REQUIREMENTS

• Valid driver's License, and good driving record, and ability to pass screening to operate company vehicles.
• Ability to pass a criminal background investigation; no felony convictions
• Ability to pass a standard drug test.

QUALIFICATIONS

• Training in HVAC, weatherization and/or energy efficiency principles and techniques (Preferred)
• Excellent communication and interpersonal skills
• Comfortable working in an urban setting with people of diverse backgrounds
• Exercises good judgment and maintains safety at all times
• Able to lead, motivate, be diplomatic, and build positive rapport with customers
• Able to communicate with technical and non-technical individuals
• Able to work independently and with a team
• Able to bend, stoop and reach over the shoulders
• Able to learn and work with new technology (e.g. handheld data devices)

Great pay and benefit program:

• Competitive hourly pay, depending on experience.
• 2 weeks of PTO per calendar year.
• 9 paid holidays with 1 floating Holiday per calendar year.
• Excellent health, dental, optical, and life insurance benefit program, with a significant portion of premium paid by the Company
• Company-sponsored training and Tuition Reimbursement program

The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required to perform the work.