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SMS Group in Michigan seeks an Energy Educator to lead home and business energy assessments and energy consultations. You will travel to sites, interact with customers, and input data via handheld devices to document findings and recommendations.
The role emphasizes educating customers on simple energy-saving measures, coordinating with project partners, and delivering high-quality customer satisfaction while maintaining safety and accuracy.
Under the direction of the Program Manager, the Energy Educators will lead the daily Business Energy Consultations and Home Energy Assessment Program. These consultations and inspections require a home/business energy assessment, interface with multiple databases, installation of energy-saving devices, and ensuring that high-quality customer satisfaction is delivered.
Work independently or with a Direct Installer to conduct home and business energy assessments. This includes travel to home and business, meeting with the customer, completing paperwork, and using a handheld tablet to input energy saving measures, recommendations and interface with multiple databases. The individual will also maintain accurate supply inventory on a daily basis. Communicate project goals and convey a positive image of project partners. Perform Home and business energy assessments and record findings (e.g., insulation level, thermostat type, furnace efficiency and condition) and download/upload the required forms and worksheets. Teach customers how to perform simple low- and no-cost energy conservation measures, such as sealing air leaks and changing furnace filters. Provide and influence the customer toward additional energy education and savings, such as referral to social service programs, and engaging customers in the creation of action plans, which detail the steps they must take to save energy and reduce costs.