Energetic Retail Teammate – Customer Experience

Rally House; Woodbury (MN); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House is seeking a Teammate to deliver a welcoming, energetic guest experience while completing daily tasks with precision. You will contribute to sales, merchandising, and store operations through teamwork and initiative in a fast-paced retail setting.

The role emphasizes customer-first service, adherence to playbooks and brand standards, and active participation in training to grow product knowledge and service capabilities. A positive, football spirit helps you thrive on the shop floor.

Qualifications

• Minimum age 16.
• Customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
• Support floor moves and transitions under leadership guidance
• Maintain clean, organized fixtures and back-of-house areas
• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and elevate when needed
• Contribute to daily sales goals through service behaviors
• Support promotions, launches, and event execution
• Take ownership of personal performance metrics (conversion, UPT, AT)

Skills

Teamwork

Communication

Sports passion

Time management

Job description

Rally House is seeking a Teammate to deliver a welcoming, energetic guest experience while completing daily tasks with precision. You will contribute to sales, merchandising, and store operations through teamwork and initiative in a fast-paced retail setting.

The role emphasizes customer-first service, adherence to playbooks and brand standards, and active participation in training to grow product knowledge and service capabilities. A positive, football spirit helps you thrive on the shop floor.