Energetic Sports Retail Associate - Guest Experience

Rally House; Chicago (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

Rally House is hiring a Teammate to deliver a welcoming and engaging experience for guests while supporting sales, merchandising, and store operations. You will work as part of a team to create a positive environment and represent the Rally House brand with energy and professionalism.

The role emphasizes customer focus, social interaction, and initiative, with responsibilities spanning service, merchandising, and daily tasks to help meet sales goals and promotions.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Deliver a welcoming, energetic customer experience using the Rally House Party model.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Maintain clean, organized fixtures and back-of-house areas.

Skills

Social skills

Customer focus

Teamwork

Job description

Rally House is hiring a Teammate to deliver a welcoming and engaging experience for guests while supporting sales, merchandising, and store operations. You will work as part of a team to create a positive environment and represent the Rally House brand with energy and professionalism.

The role emphasizes customer focus, social interaction, and initiative, with responsibilities spanning service, merchandising, and daily tasks to help meet sales goals and promotions.