Energetic Sports Retail Teammate

Rally House; Gainesville (FL); On-site; USD 2,135,000 - 2,376,000; Full time

Job summary

Rally House is seeking a Teammate to deliver a welcoming, energetic customer experience while performing daily tasks in a fast-paced retail setting.

You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative. The role emphasizes service excellence and brand representation with enthusiasm.

Applicants should be at least 16 years old with a customer-facing background; physical tasks include standing, walking, and lifting up to 50 pounds.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back‑of‑house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and elevate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Customer service

Communication

Teamwork

Time management

Energetic attitude

Job description

Rally House is seeking a Teammate to deliver a welcoming, energetic customer experience while performing daily tasks in a fast-paced retail setting.

You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative. The role emphasizes service excellence and brand representation with enthusiasm.

Applicants should be at least 16 years old with a customer-facing background; physical tasks include standing, walking, and lifting up to 50 pounds.