Energetic Guest Service Team Member — Flexible Hours

Steak 'n Shake Hwy 98 North Lakeland; Lakeland (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Paid Training

Next Day Pay

Employee Assistance Program

Job summary

Steak ’n Shake Hwy 98 North Lakeland is seeking a Team Member to greet guests, take orders, and help keep the dining area welcoming and efficient. You’ll join a high-energy team focused on hospitality, accuracy, and speed on the floor and at the kiosk.

This role emphasizes guest care, reliable attendance, and the ability to handle busy shifts. We offer training, meal discounts, and opportunities for growth in a fast-paced, iconic American brand.

Qualifications

• Prior customer service experience preferred.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Greet guests with a friendly smile and warmth.
• Take and relay orders accurately, including kiosk assistance.
• Maintain cleanliness and follow food safety standards.
• Deliver fast, friendly service and ensure guest satisfaction.
• Support teammates to keep service running smoothly.
• Upsell and explain menu items when appropriate.

Skills

Customer service

Teamwork

Communication

Reliability

Physical stamina

Job description

Steak ’n Shake Hwy 98 North Lakeland is seeking a Team Member to greet guests, take orders, and help keep the dining area welcoming and efficient. You’ll join a high-energy team focused on hospitality, accuracy, and speed on the floor and at the kiosk.

This role emphasizes guest care, reliable attendance, and the ability to handle busy shifts. We offer training, meal discounts, and opportunities for growth in a fast-paced, iconic American brand.