Energetic Front Desk & Client Relations Associate

State Farm; Goldsboro (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Simple IRA

Health stipend

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Collier - State Farm Agent is seeking a dynamic Receptionist Team Member to join our growing agency. The role focuses on warmly greeting clients, scheduling appointments, and maintaining accurate customer records, while identifying opportunities to offer insurance options. A sales-oriented mindset and strong communication are essential.

We value energy, reliability, and teamwork. The successful candidate will contribute to a positive office culture, support daily administrative tasks, and

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Matt Collier - State Farm Agent is seeking a dynamic Receptionist Team Member to join our growing agency. The role focuses on warmly greeting clients, scheduling appointments, and maintaining accurate customer records, while identifying opportunities to offer insurance options. A sales-oriented mindset and strong communication are essential.

We value energy, reliability, and teamwork. The successful candidate will contribute to a positive office culture, support daily administrative tasks, and