Energetic Automotive Service Advisor | Customer-Focused

Lancaster-County-Motors; Lancaster (Lancaster County); On-site; USD 38,000 - 52,000; Full time

Job summary

Lancaster County Motors Subaru is seeking a friendly, customer-focused Service Advisor to join our busy Subaru service department in Lancaster County. You will schedule service, greet customers, gather vehicle data, and communicate repair estimates clearly to ensure a smooth experience.

The ideal candidate thrives in a fast-paced environment, builds relationships with customers, and helps maintain a high standard of service.

Qualifications

• High school diploma or equivalent required.
• Customer service and communication skills are essential.
• Experience in a dealer or large service facility is preferred.

Responsibilities

• Schedules service appointments and gathers vehicle data.
• Greet customers and obtain vehicle information.
• Prepare and explain written repair estimates.
• Monitor repairs and update customers on progress and changes.
• Maintain clean, organized work area and ensure proper documentation.

Skills

Customer service

Communication

Problem solving

Work independently

Teamwork

Education

High school diploma

Tools

Inventory software

Order processing systems

Microsoft Office

Job description

Lancaster County Motors Subaru is seeking a friendly, customer-focused Service Advisor to join our busy Subaru service department in Lancaster County. You will schedule service, greet customers, gather vehicle data, and communicate repair estimates clearly to ensure a smooth experience.

The ideal candidate thrives in a fast-paced environment, builds relationships with customers, and helps maintain a high standard of service.