Endpoint Technician - Enterprise IT Support & Imaging

Adtalem Global Education; Chicago (IL); On-site; USD 25,761 - 45,267; Full time

Benefits offered by this job

Health, dental, vision, life and disability insurance

401(k) retirement program + 6% employer match

15 days of paid vacation per year

12 paid holidays + 2 floating holidays

Job summary

A leading education institution is seeking an End Point Technician in Chicago, IL. In this role, you will be responsible for installation and troubleshooting of hardware and software, providing both onsite and remote support. Ideal candidates will have a Bachelor's Degree in Computer Science, enterprise experience with Microsoft Windows, and strong customer service skills. Benefits include health insurance and a robust retirement program.

Qualifications

• 3 years experience in Windows 2008 Active Directory environment.
• Self-starter with problem-solving abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Install and troubleshoot computer system hardware and software.
• Provide onsite and offsite end-user support.
• Maintain inventory accuracy of computer hardware.

Skills

Enterprise experience with Microsoft Windows Clients

Remote support tools (LogMeIn Rescue)

Troubleshooting Macintosh OSX

Knowledge of Windows networking

Strong customer service

Analytical skills

Education

Bachelor's Degree in Computer Science or related field

Tools

SCCM

Microsoft Exchange

Job description

A leading education institution is seeking an End Point Technician in Chicago, IL. In this role, you will be responsible for installation and troubleshooting of hardware and software, providing both onsite and remote support. Ideal candidates will have a Bachelor's Degree in Computer Science, enterprise experience with Microsoft Windows, and strong customer service skills. Benefits include health insurance and a robust retirement program.