Endpoint & Systems Operations Lead

Maryland Institute College of Art (MICA); Baltimore (MD); On-site; USD 76,000 - 99,000; Full time

Job summary

Maryland Institute College of Art seeks a Technical Systems Manager to oversee the administration, integration, security, and ongoing operation of the campus endpoint computing environment and Windows systems. You will lead deployment, asset lifecycle, licensing, and cross‑department projects to support academic and administrative functions.

Requirements include a IT degree or equivalent, 3+ years of Windows experience, and strong collaboration and communication skills to work with stakeholders

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent combination of education and relevant experience.
• Minimum of three years of progressively responsible experience in systems administration, endpoint management, infrastructure support, or a related IT discipline.
• Experience administering Windows operating systems, enterprise applications, hardware, and software environments.

Responsibilities

• Oversee administration, maintenance, and performance of Windows endpoints and servers.
• Develop, test, deploy, and support standardized software images and configurations for classrooms and labs.
• Manage software licensing, asset management, and vendor relationships to ensure reliable service delivery.
• Coordinate procurement, deployment, and lifecycle management of technology assets and devices.
• Lead technology initiatives and partner with departments to align with academic goals.
• Implement and document enterprise security practices including SSO, backups, and access controls.

Skills

Windows administration

Endpoint management

Project management

Communication

Troubleshooting

Security practices

Team collaboration

Education

Bachelor’s degree in IT/CS or related field

Equivalent experience

Tools

MS O365

Active Directory

Azure

Intune

Group Policy

VMware vSphere

Job description

Maryland Institute College of Art seeks a Technical Systems Manager to oversee the administration, integration, security, and ongoing operation of the campus endpoint computing environment and Windows systems. You will lead deployment, asset lifecycle, licensing, and cross‑department projects to support academic and administrative functions.

Requirements include a IT degree or equivalent, 3+ years of Windows experience, and strong collaboration and communication skills to work with stakeholders