Endpoint Support Specialist

Matheny Medical and Educational Center

Peapack-Gladstone (NJ)

On-site

USD 36,000 - 41,000

Full time

24 hours ago

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Benefits offered by this job

Paid Training

Staff Appreciation events

Health and Wellness fairs

Employee Recognition Awards

Diversity events

Employee Referral Bonuses

Job summary

Matheny Medical and Educational Center in Peapack, NJ, is hiring a Full-Time Endpoint Support Specialist to deploy, configure, and maintain the end-user technology environment across hospital, school, and residential settings.

You will support Windows 10/11 devices, Apple iPads, and mobile devices, manage MDM enrollment, and collaborate with IS&T staff to ensure secure, reliable devices that support clinical care, education, and operations.

Qualifications

Associate degree in Information Technology or related field preferred.
Equivalent professional experience may be substituted for educational requirement.
Minimum of 3 years of experience providing desktop, endpoint, mobile device, or technical support in an enterprise environment.
Experience supporting Windows-based computers and mobile devices.
Experience with Apple iPads and Apple device management preferred.
Experience with a Mobile Device Management platform preferred.
Experience supporting technology in healthcare, education, or another regulated environment preferred.

Responsibilities

Deploy, configure, maintain, secure, and support Matheny's end-user technology environment across hospital, school, administrative, and residential settings.
Ensure endpoint devices are reliable, secure, and properly configured to support clinical care, education, and operations.
Troubleshoot issues, deploy new technology, manage endpoint configurations, and support IT modernization initiatives.
Assist with administration and support of the Mobile Device Management (MDM) environment, including enrollment, configuration, security, and app deployment.

Skills

Windows 10/11

iPads/iOS

MDM

Microsoft 365

Entra ID/AD

Networking basics

Hardware basics

Security/EDR

End-user support

Epic/EMR experience

Education

Associate degree in Information Technology or related field

Equivalent professional experience accepted

Tools

Jamf

Microsoft Intune

Job description

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Matheny is a special hospital for children and adults with medically complex developmental disabilities. Mathenys mission is to provide exceptional care and an optimal quality of life for children and adults with special needs and medically complex developmental disabilities. Founded by Walter and Marquerite Matheny in 1951, the Matheny of today is a pioneer in providing fully integrated, personalized care and education that respects each person's dignity and encourages their highest potential. At Matheny, we focus on abilities in a warm and nurturing environment.

Our fully-accredited non-profit private school combines traditional academics with therapeutic intervention and pre-vocational skill development. Our Adult Services Program includes five licensed community residences/group homes and two adult learning centers. Staffed by experienced therapists and instructors, the program supports adult patients as they attain their highest level of functioning and integration into the community. Matheny's Arts Access program empowers individuals with disabilities to create art without boundaries. Through the use of innovative communication systems, the artists have complete freedom to explore a world that is defined only by their unlimited creativity and unique self-expression.

Full Time Endpoint Support Specialist

The Endpoint Support Specialist is responsible for the deployment, configuration, maintenance, security, and support of Matheny's end-user technology environment. This includes desktop and laptop computers, iPads and other mobile devices, classroom and educational technology, peripherals, and other endpoint technologies utilized throughout Matheny's hospital, school, administrative, and residential environments.

The Endpoint Support Specialist serves as a key technical resource for end-user computing and is responsible for ensuring that endpoint devices are reliable, secure, properly configured, and available to support clinical care, education, residential services, and business operations.

This position works closely with the Enterprise Infrastructure Engineer, Assistant Director of Enterprise Infrastructure, applications team, cybersecurity vendors, school leadership, clinical departments, and other IS&T staff to troubleshoot technology issues, deploy new technology, manage endpoint configurations, and support Matheny's technology modernization initiatives.

The position will also assist with the administration and support of Matheny's Mobile Device Management (MDM) environment, including the enrollment, configuration, security, application deployment, monitoring, and lifecycle management of iPads and other managed mobile devices.

Incentives For Joining The Matheny Team

Paid Training
Staff Appreciation events
Health and Wellness fairs
Employee Recognition Awards
Diversity events
Employee Referral Bonuses

Enriching Lives. Growing Abilities

For Full Time employees, Matheny offers a competitive salary and comprehensive benefits package that includes medical/dental, life insurance, tuition reimbursement, tax deferred retirement plan, and generous paid time off.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $26.15 - $29.74 per hour.

Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Matheny Medical and Educational Center. Candidates should check www.matheny,org for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.

PM22

Position Requirements

Education

Associate degree in Information Technology, Computer Science, or a related field preferred.
Equivalent professional experience may be substituted for the educational requirement.

Experience

Minimum of 3 years of experience providing desktop, endpoint, mobile device, or technical support in an enterprise environment.
Experience supporting Windows-based computers and mobile devices.
Experience with Apple iPads and Apple device management preferred.
Experience with a Mobile Device Management platform preferred.
Experience supporting technology in healthcare, education, or another regulated environment preferred.

Technical Knowledge & Skills