Endpoint Infrastructure & AVD Engineer — Client-Facing

RSM US LLP; Chicago (IL); On-site; USD 63,000 - 103,000; Full time

Job summary

RSM US LLP in Chicago is seeking an Endpoint Infrastructure Engineer to implement, configure, and administer endpoint infrastructure at client sites, and to serve as a national resource for projects across regions.

You will train both technical and non‑technical staff, identify cross‑selling opportunities, and build rapport with client decision makers while balancing multiple projects and travel to various offices.

Qualifications

• 1–3 years' experience with endpoint infrastructure technologies such as SCCM, Intune, AVD, Jamf, AWS Workspace, and MDT.
• Strong communication and problem solving skills.
• Willingness to travel nationwide and work at client sites across regions.

Responsibilities

• Perform the implementation, configuration, and administration of endpoint infrastructure at client sites.
• Serve as a national resource and escalation point for projects across all regions.
• Identify and escalate cross selling opportunities.
• Establish rapport and trust with key client decision makers.
• Demonstrate strong verbal and written communication with external clients.
• Ability to multi-task and manage multiple projects simultaneously.

Skills

Customer service

Communication

Problem solving

Independence

Teamwork

Tools

SCCM

Intune

AVD

Jamf

MDT

Office 365

Job description

RSM US LLP in Chicago is seeking an Endpoint Infrastructure Engineer to implement, configure, and administer endpoint infrastructure at client sites, and to serve as a national resource for projects across regions.

You will train both technical and non‑technical staff, identify cross‑selling opportunities, and build rapport with client decision makers while balancing multiple projects and travel to various offices.