Endpoint & Desktop Support Technician

State of South Carolina; South Carolina; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term disability

Life insurance

Job summary

South Carolina Law Enforcement Division (SLED) seeks an IT Support professional to provide customer support for enterprise applications, operating systems, and peripherals. You will install, configure, upgrade, and repair equipment across SLED offices, ensure security standards, and document procedures.

Training users on desktop systems and SLED software is included. The role requires a high school diploma and at least three years of experience in data processing or related IT fields.

Qualifications

• High school diploma required.
• Minimum of three years of experience in office automation, data communications, or related data processing environments.
• Thorough knowledge of personal computer techniques and software configuration.

Responsibilities

• Provide customer support for enterprise applications, operating systems, endpoints, and peripheral devices.
• Install, configure, upgrade, and maintain hardware and software across SLED offices.
• Follow security and configuration standards; document procedures for designated equipment and software.
• Assist with training SLED personnel on desktop computers and SLED software applications.

Skills

PC skills

Troubleshooting

Documentation

Security awareness

Education

High school diploma

3+ years IT experience

Job description

South Carolina Law Enforcement Division (SLED) seeks an IT Support professional to provide customer support for enterprise applications, operating systems, and peripherals. You will install, configure, upgrade, and repair equipment across SLED offices, ensure security standards, and document procedures.

Training users on desktop systems and SLED software is included. The role requires a high school diploma and at least three years of experience in data processing or related IT fields.