Endpoint Deployment Technician - Entry Level

Insight Global; Tacoma (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Insight Global is seeking Level 1 Deployment Technicians to support a large-scale endpoint modernization initiative in Washington. You will focus on high-volume device deployments, installing and configuring desktops and laptops, and performing basic troubleshooting under the guidance of leads.

This entry-level role is ideal for candidates with foundational IT experience seeking growth in enterprise deployment environments, including time on site at multiple locations across the region.

Qualifications

• 6+ months experience as PC/computer technician or similar role.
• Familiar with LAN/WAN networks troubleshooting concepts.
• Understanding of remote PC troubleshooting.
• Knowledge of computer systems and IT components.
• Ability to lift up to 50 pounds.

Responsibilities

• Assist with device swaps and deployments for desktops and laptops across assigned sites.
• Support device setup and installation, including cable management and workstation configuration.
• Perform basic imaging and configuration tasks following established procedures.
• Conduct initial functional checks (login, peripherals, connectivity) prior to user handoff.
• Provide basic troubleshooting support for hardware, software, and connectivity issues.
• Assist with printer and peripheral setup, including monitors, keyboards, and docking stations.
• Support asset tracking and inventory updates, ensuring accurate documentation of deployed devices.
• Document tasks, issues, and resolutions within tracking systems.
• Deliver strong customer service when interacting with end-users during deployments.
• Escalate technical issues beyond scope to Level 2 technicians or leads.

Skills

LAN/WAN troubleshooting

Windows environments

Customer service

Imaging and configuration

Documentation and tracking

Education

BSc/BA in Computer Science or related field

Tools

CompTIA A+ certification

Job description

Insight Global is seeking Level 1 Deployment Technicians to support a large-scale endpoint modernization initiative in Washington. You will focus on high-volume device deployments, installing and configuring desktops and laptops, and performing basic troubleshooting under the guidance of leads.

This entry-level role is ideal for candidates with foundational IT experience seeking growth in enterprise deployment environments, including time on site at multiple locations across the region.