Endoscopy Account Manager-Spokane, WA

Olympus America, Inc.; Spokane (WA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

401(k) with company match

Employee Assistance Program

On-site child daycare

Job summary

Olympus America, Inc. is seeking an Endoscopy Account Manager to drive sales across the GI Care call points in the Spokane, WA and Boise, ID region. This field-based role will develop and execute local business plans aligned with Medical Business goals and coordinate with field support and sales teams to maximize product sales and profitability.

A valid driver’s license is required. The role emphasizes relationship building with key customers, clinicians and researchers, plus tracking

Qualifications

• Minimum of 3 years of sales, marketing or clinical experience in healthcare gastroenterology or endoscopic field, with at least 1 year in capital equipment sales.
• Proven track record of success in meeting or exceeding sales objectives.
• Experience with CRM systems (Salesforce) and strong communication, interpersonal and organizational skills.

Responsibilities

• Meet or exceed sales objectives within a designated territory.
• Identify and pursue capital, disposable, and repair service business at the account level.
• Implement sales strategy for all product groups within the Endoscopy division and establish key accounts.
• Maintain field contact with customers, clinicians and researchers, travel to facilities as needed.
• Provide after-sale service to accounts and contribute to sales forecasts and competitive intelligence.

Skills

Sales

CRM Salesforce

Communication

Territory planning

Education

Bachelor's degree

Tools

Salesforce

MS Office

Job description

Select how often (in days) to receive an alert: Create Alert

Working Location:Washington, Spokane; Idaho, Boise

Workplace Flexibility:Field

For more than 100 years,Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy,True to Life, by advancing medical technologies and elevating the standard ofpatient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

The Endoscopy Account Manager (EAM) is responsible for selling all products relating to the Gastrointestinal (GI) Care call points within their designated geographical territory. The EAM is responsible for developing and implementing a local business plan which follows the direction of Medical Business goals and directives to achieve maximum product sales and profitability. The EAM also collaborates with field support personnel and sales colleagues to coordinate activities of field support personnel to best serve the customer and drive the business focus for the company.

Job Duties

• Meet or exceed sales objectives within a designated territory.
• Identify and pursue the capital, disposable, and repair service business at the account level by making routine calls and visits to existing customers or to new customers. (Account defined as end user ranging from individual physician or clinic to Free Standing Ambulatory Surgery or Endoscopy Center Hospital Operating Room, G.I. Lab, Emergency Room, etc.).
• Implement sales strategy for all product groups within the Endoscopy division by:
  
  • Determining key decision-makers and devising plans to establish Olympus product use in individual major and key accounts.
  • Understanding and utilizing group contracts whenever possible assuring appropriate compliance.
• Establish, develop or maintain field contact with key customers, clinicians and researchers, and other decision makers in assigned accounts including travel to customer facilities and onsite support. Employees must adhere to all customer vendor credentialing requirements when visiting medical facilities.
• Develop and maintain effective knowledge of the overall GI business in the evolving healthcare marketplace.
• Provide necessary and appropriate after-sale service to accounts utilizing each opportunity to discover and pursue additional business.
• Provide input to Service and Marketing organizations and others as requested regarding sales forecasts, competitive activity, group contracted business, and other requested field information.
• Develop and maintain accurate customer information records of key personnel product usage and developing opportunities via CRM system.
• Maintain Olympus owned assets securely and provide proper care and maintenance of Olympus demo and sample equipment and accessories.
• Performs other related duties as required.

Job Qualifications

Required:

• Minimum of 3 years of sales marketing or clinical experience preferably in healthcare gastroenterology or endoscopic field including at least 1 year of sales experience in healthcare preferably in capital equipment.
• Proven track record of success.
• Proficient in developing and following quarterly and annual business plans.
• Works well in teams.
• Has experience with and is comfortable with CRM software (Salesforce).
• Must possess basic computer skills (MS Office) and strong communication (verbal & written) interpersonal and organizational skills.
• Must possess a high degree of initiative and creativity and the ability to meet deadlines and work with minimal supervision. The EAM also coordinates and directs the activities of the field support personnel to best serve the customer and drive the business focus for the company.
• Must have a valid driver's license.
• Must adhere to all customer and vendor credentialing requirements.
  

Preferred:

• Bachelors Degree strongly preferred or equivalent combination of education and experience required.
• Clinical or medical device selling/marketing experience strongly desired.
• A specialized knowledge of human anatomy/physiology and related diseases of the body where Olympus products might be utilized is preferred.

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

Competitive salaries, annual bonus and 401(k)* with company match

24/7 Employee Assistance Program

Free live and on-demand Wellbeing Programs

Generous Paid Vacation and Sick Time

Paid Parental Leave and Adoption Assistance*

12 Paid Holidays

On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

Work-life integrated culture that supports an employee centric mindset

Offers onsite, hybrid and field work environments

Paid volunteering and charitable donation/match programs

Employee Resource Groups

Dedicated Training Resources and Learning & Development Programs

This is a fully commissioned position governed by Olympus' Sales Incentive Compensation Plans,subject toplan eligibility andother requirements.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.