Endocrinology Triage Nurse

University of Utah; Salt Lake City (UT); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Holidays

Tuition reduction

Transit benefits

Employee discounts

Professional development

Job summary

The Division of Pediatric Endocrinology at the University of Utah School of Medicine is seeking a Clinical Nurse to function as a member of the endocrinology team. The primary working location will be at Primary Children's Miller Campus in Lehi, UT, with occasional work at Primary Children's Hospital in Salt Lake City, UT.

The team consists of 3 RNs working with 3 NPs and 14 MDs. The Clinical Nurse will be responsible for delivering professional nursing care to patients via phone or patient

Qualifications

• Current RN license to practice in Utah or obtain within 90 days after hire.
• Current RN licensure in Utah required; eCredential to be obtained within 30 days of hire.
• Preferred certifications such as ACLS, PALS, or NRP within one year of hire.

Responsibilities

• Manage nurse triage via phone and patient portal, review charts, coordinate care.
• Discuss patient and family concerns by phone or EHR.
• Develop and educate patients and families using care plans and materials.
• Communicate treatment plan changes to families and document nursing process.
• Provide medication refills and assist with patient-related paperwork.

Skills

Phone triage

Care coordination

Patient education

Nursing assessment

Team collaboration

Clinical nursing

Education

RN license (Utah)

Job description

Job Summary

The Division of Pediatric Endocrinology at the University of Utah School of Medicine is seeking a Clinical Nurse to function as a member of the endocrinology team. The primary working location will be at Primary Children's Miller Campus in Lehi, UT, with occasional work at Primary Children's Hospital in Salt Lake City, UT. The team consists of 3 RNs working with 3 NPs and 14 MDs. The Clinical Nurse will be responsible for delivering professional nursing care to patients via phone or patient portal. The Clinical Nurse utilizes strong organizational and leadership skills to assess patient status; implements clinical nursing interventions to modify symptoms; develops, implements, and evaluates patient care plans and patient education materials to enhance and improve outcomes and ensure a safe and therapeutic environment.

Benefits

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

Essential Functions

• Performs phone management with patients' parents, chart review, care coordination, triage, and problem management.
• Discusses patient and family concerns over the phone and/or via the electronic health record.
• Provides and develops patient/family education materials surrounding common endocrinology disorders.
• Communicates adjustments in treatment plan to families.
• Formulates care plans for specific patients and documents the nursing process in patient's record.
• Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals. Communicates adjustments or changes in treatment plans to patient/family. Including medication administration.
• Develops and participates in educating patients and their families about care programs.
• Communicates lab & other test results to families.
• Provides medication refills.
• Assists providers and staff with patient-related paperwork such as letters of medical necessity, DMV forms, school care plans, and preauthorization.
• May be asked to review referrals for new patients.
• Maintains a safe and therapeutic patient care environment.
• Works closely with triage team and endocrine staff to provide high quality, efficient care to patients and their families.
• Keeps current on advances in nursing care by participating in educational programs.
• Orients and educates new staff in nursing techniques and departmental procedures.
• Utilizes knowledge of medications, procedures, infection control, and safety precaution, and initiates appropriate interventions in crisis situations.
• Participates in total quality management to positively affect patient and system outcomes to improve care.

The above responsibilities will be shared with other nurses and medical assistants in the Department. Incumbent will be expected to provide high quality patient care in an organization focused on patient safety, patient and parent satisfaction, and positive patient outcomes; advocates for patients and families to ensure unique needs are met; collaborates with highly skilled team members dedicated to achieving patient goals and providing world class care; actively participates in educational opportunities. Education in patient management is ongoing with the help of division practitioners and support staff.

Comments

Employee must be able to meet the following requirements with or without an accommodation. This position involves intensive work that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects, such as medical equipment, or patients while providing medical care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners and behavioral health patients. The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Required

Minimum Qualifications

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.

Preferred

Some positions may require additional certifications such as Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Neonatal Resuscitation Program (NRP) within one year of hire.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Preferences

Special Instructions

Requisition Number: PRN45849B

Full Time or Part Time? Full Time

Work Schedule Summary: 40 hours per week, Monday – Friday from 8:30 am to 5:00 pm. Hours may vary based on operational needs. Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements or performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently.

Department: 00848 - Pediatric Administration

Location: Other

Pay Rate Range: $32.14 to $43.88

Close Date: 11/06/2026

Open Until Filled