Endocrinology Triage Nurse

The Chronicle Of Higher Education, Inc.; Salt Lake City (UT); Hybrid; USD 44,000 - 61,000; Full time

Benefits offered by this job

Excellent healthcare coverage

14.2% retirement contributions

11 paid holidays per year

50% tuition reduction for employees,Sp

Job summary

The University of Utah School of Medicine seeks a Clinical Nurse to join the Endocrinology team. The role centers on phone/portal triage, care coordination, and patient education for pediatric endocrine patients at Primary Children's Miller Campus with occasional duties in Salt Lake City.

Responsibilities include developing care plans, communicating treatment changes to families, and supporting providers with paperwork and referrals. Hybrid telework may be considered after training.

Qualifications

• Current RN license in Utah, or eligibility under interstate compact.
• RQI Healthcare Provider eCredential obtained within 30 days of hire.
• Preferred ACLS, PALS or NRP within one year of hire.
• Immunization per CDC standards for patient-facing staff.

Responsibilities

• Responds to patient/parent concerns by phone or portal, triage and coordinate care.
• Develops and adapts patient education materials for endocrinology care.
• Communicates treatment adjustments to families and documents plans.
• Provides medication refills and supports preauthorization tasks.

Skills

Communication skills

Clinical nursing

Phone triage

Care coordination

Team collaboration

Education

Registered Nurse license

RQI eCredential

Tools

Electronic Health Records

Job description

Endocrinology Triage Nurse

The Division of Pediatric Endocrinology at the University of Utah School of Medicine is seeking a Clinical Nurse to function as a member of the endocrinology team. The primary working location will be at Primary Children's Miller Campus in Lehi, UT, with occasional work at Primary Children's Hospital in Salt Lake City, UT. The team consists of 3 RNs working with 3 NPs and 14 MDs. The Clinical Nurse will be responsible for delivering professional nursing care to patients via phone or patient portal. The Clinical Nurse utilizes strong organizational and leadership skills to assess patient status; implements clinical nursing interventions to modify symptoms; develops, implements, and evaluates patient care plans and patient education materials to enhance and improve outcomes and ensure a safe and therapeutic environment.

Benefits

The University of Utah offers a comprehensive benefits package including:

• Excellent healthcare coverage at affordable rates (see the SummaryComparison for more information)
• 14.2% retirement contributions
• Generous paid leavetime
• 11 paidHolidays per year
• 50% tuitionreduction for employees, spouses, and dependentchildren
• Flex spending accounts
• University provided basic employeelife insurance coverage equal to a salary of up to$25,000
• Variety of elective insurancecoverage, including life insurance, short andlong-term disability, accidental death & dismemberment,accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services,including cell phones & plans, entertainment, health andfitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

1. Performs phone management with patients' parents, chart review,care coordination, triage, and problem management.
2. Discusses patient and family concerns over the phone and/or viathe electronic health record.
3. Provides and develops patient/family education materialssurrounding common endocrinology disorders.
4. Communicates adjustments in treatment plan to families.
5. Formulates care plans for specific patients and documents thenursing process in patient's record.
6. Evaluates patient response to interventions and modifies planof care as needed to achieve health care goals. Communicatesadjustments or changes in treatment plans to patient/family.Including medication administration.
7. Develops and participates in educating patients and theirfamilies about care programs.
8. Communicates lab & other test results to families.
9. Provides medication refills.
10. Assists providers and staff with patient-related paperwork suchas letters of medical necessity, DMV forms, school care plans, andpreauthorization.
11. May be asked to review referrals for new patients.
12. Maintains a safe and therapeutic patient care environment.
13. Works closely with triage team and endocrine staff to providehigh quality, efficient care to patients and their families.
14. Keeps current on advances in nursing care by participating ineducational programs.
15. Orients and educates new staff in nursing techniques anddepartmental procedures.
16. Utilizes knowledge of medications, procedures, infectioncontrol, and safety precaution, and initiates appropriateinterventions in crisis situations.
17. Participates in total quality management to positively affectpatient and system outcomes to improve care.

The above responsibilities will be shared with other nurses and medical assistants in the Department. Incumbent will be expected to provide high quality patient care in an organization focused onpatient safety, patient and parent satisfaction, and positivepatient outcomes; advocates for patients and families to ensureunique needs are met; collaborates with highly skilled team membersdedicated to achieving patient goals and providing world classcare; actively participates in educational opportunities. Educationin patient management is ongoing with the help of divisionpractitioners and support staff.

Comments

Employeemust be able to meet the following requirements with or without anaccommodation. This position involves intensive work that may exertup to 100 pounds and may consistently require lifting, carrying,pushing, pulling or otherwise moving objects, such as medicalequipment, or patients while providing medical care. Workers inthis position may be exposed to infectious diseases and may berequired to function around prisoners and behavioral healthpatients. The staff member must be able to demonstrate theknowledge and skills necessary to provide care appropriate to theage of the patients served on his or her assigned unit. Theindividual must demonstrate knowledge of the principles of lifespan growth and development and the ability to assess dataregarding the patient's status and provide care as described in thedepartment's policies and procedures manual.

Minimum Qualifications

Required

Current RQI Healthcare Provider eCredential through the Universityof Utah Health RQI system. The eCredential is to be obtained within30 days of hire.

Current license to practice as a Registered Nurse in the State ofUtah, or obtain one within 90 days of hire under the interstatecompact if switching residency to State of Utah. Must maintaincurrent Interstate Compact (multi-state) license if residency isnot being changed to Utah.

Preferred

Some positions may require additional certifications such asAdvanced Cardiac Life Support (ACLS), Pediatric Advanced LifeSupport (PALS), or Neonatal Resuscitation Program (NRP) within oneyear of hire.

This position is patient-sensitive and must fulfill all associatedrequirements. We protect our patients, coworkers and community byrequiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may bemade for documented medical contraindications or religious beliefsthat object to vaccinations.

Applicants must demonstrate the potential ability to perform theessential functions of the job as outlined in the positiondescription.

Disclaimer

This job description has been designed to indicate the generalnature and level of work performed by employees within thisclassification. It is not designed to contain or be interpreted asa comprehensive inventory of all duties, responsibilities andqualifications required of employees assigned to the job.

Requisition Number: PRN45849B

Full Time or Part Time? Full Time

Work Schedule Summary: 40 hours per week, Monday – Friday from 8:30 am to 5:00 pm. Hours may vary based on operationalneeds. Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirementsor performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently.

Department: 00848 - Pediatric Administration

Location: Other

Pay Rate Range: $32.14 to $43.88

Close Date: 11/06/2026

Open Until Filled: