Endocrinology Patient Access Specialist

Guthrie; Sayre (Bradford County); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health coverage

Immediate PTO accrual

Retirement plan with employer-contriub

Career development and advancement

Tuition assistance programs

Employee wellness and support

Job summary

Guthrie’s Endocrinology team in Sayre, PA is seeking a Patient Service Specialist to provide front-office support, registration, and patient flow coordination in a fast-paced clinic.

You will greet patients, schedule appointments, verify demographics/insurance, collect copays, and maintain accurate records while upholding HIPAA standards and delivering exceptional service. This role offers growth within a respected healthcare system.

Qualifications

• High School diploma or GED required; Medical Office Assistant program preferred.
• Minimum 1 year of customer service experience in a fast-paced environment.
• Medical office experience and knowledge of medical terminology preferred.

Responsibilities

• Greet every patient in a courteous, professional, and timely manner.
• Schedule and maintain patient appointments electronically; verify demographics and insurance.
• Register patients; update patient records and verify insurance information; balance cash as needed.
• Inform, quote, and collect co-pays, deductibles, deposits, or balances.
• Maintain HIPAA confidentiality and support across clinical teams.

Skills

Customer service experience

Front desk handling

Scheduling appointments

Communication skills

HIPAA compliance

Education

High School diploma / GED

Medical Office Assistant certificate

Tools

Electronic health record (EHR) system

Job description

Guthrie’s Endocrinology team in Sayre, PA is seeking a Patient Service Specialist to provide front-office support, registration, and patient flow coordination in a fast-paced clinic.

You will greet patients, schedule appointments, verify demographics/insurance, collect copays, and maintain accurate records while upholding HIPAA standards and delivering exceptional service. This role offers growth within a respected healthcare system.