Clinic Patient Services Administrative Assistant

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Brigham and Women's Hospital, Inc. seeks an Administrative Assistant to support the Primary Care team at 75 Fenwood Road, Boston. You will handle patient scheduling, check-in/out, and front-desk duties in a fast-paced clinic setting.

Responsibilities include managing EPIC scheduling, greeting patients, processing forms, and coordinating with departments to ensure smooth operations; prior healthcare office experience is preferred. This onsite role offers comprehensive benefits.

Qualifications

• High School Diploma or Equivalent required.
• 0–1 year healthcare office experience required.
• Proficiency with Office Suite and strong written communication.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Greet patients and answer phones.
• Process patient billing forms and scan documents to patient medical records/EPIC.
• Act as an EPIC Super User for scheduling, registration and billing systems (training provided).
• May perform more complex scheduling tasks at advanced competency.

Skills

Office Suite

Written communication

Time management

Organizational skills

Education

High School Diploma or Equivalent

Job description

Brigham and Women's Hospital, Inc. seeks an Administrative Assistant to support the Primary Care team at 75 Fenwood Road, Boston. You will handle patient scheduling, check-in/out, and front-desk duties in a fast-paced clinic setting.

Responsibilities include managing EPIC scheduling, greeting patients, processing forms, and coordinating with departments to ensure smooth operations; prior healthcare office experience is preferred. This onsite role offers comprehensive benefits.