End-User IT Operations Manager (Desktop Support Lead)

Bard Early Colleges; City of Hudson (NY); On-site; USD 81,000 - 85,000; Full time

Benefits offered by this job

Health insurance options

TIAA retirement plans

Generous vacation and sick time

Job summary

Bard Early Colleges is seeking a Manager of Desktop Support and Operations to lead the IT support team, oversee operations, and ensure effective communication. The ideal candidate will have over five years of IT management experience and a BA/BS degree.

This position offers a salary range of $81,000 to $85,000 annually, along with an excellent benefits package including health insurance and retirement plans.

Qualifications

• Five or more years of IT management experience required.
• Strong interpersonal, organizational, problem-solving, written, and oral communication skills.
• Attention to detail and self-motivation are crucial.

Responsibilities

• Lead and mentor the Desktop Support team.
• Oversee Service Desk tickets and maintain communication.
• Serve as a point of contact for executive staff inquiries.

Skills

IT management experience

Interpersonal skills

Organizational skills

Problem-solving skills

Attention to detail

Information security awareness

Communication skills

Education

BA/BS degree or equivalent experience

Job description

Bard Early Colleges is seeking a Manager of Desktop Support and Operations to lead the IT support team, oversee operations, and ensure effective communication. The ideal candidate will have over five years of IT management experience and a BA/BS degree.

This position offers a salary range of $81,000 to $85,000 annually, along with an excellent benefits package including health insurance and retirement plans.