End-User IT & Device Deployment Specialist

Minco Products, Inc; Fridley (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Tuition reimbursement

Health and dental insurance

Life insurance

Paid time off

Free parking

Job summary

Minco Products, Inc. is seeking an IT Support Technician to manage device deployment and end-user support in Fridley, MN. You will image, configure, and provision Windows devices and coordinate the Windows 10 to Windows 11 migration.

The role emphasizes hands-on work with Microsoft 365, Intune, Autopilot, and NinjaOne RMM, plus documenting procedures and building runbooks for repeatable IT tasks. Strong communication and customer service are essential in this manufacturing environment.

Qualifications

• Associate degree or equivalent IT experience required.
• 2+ years in IT support, help desk, or desktop support.
• Hands-on experience deploying or imaging Windows desktops and laptops.
• Knowledge of Windows 10/11 and Microsoft 365.

Responsibilities

• Device deployment and imaging, including Windows 10 to 11 migration.
• Build and deploy Windows 11 images using Intune and Autopilot.
• End-user on-site and remote support for hardware, software, and peripherals.
• Support Microsoft 365 apps and services (Outlook, Teams, Word, Excel).
• Document procedures and create runbooks for repeatable IT tasks.

Skills

Windows imaging

Microsoft 365

Hardware & peripherals

Networking basics (TCP/IP)

Technical documentation

Customer service

Independent work

Education

Associate degree in Information Technology

Tools

Microsoft Intune

Windows Autopilot

NinjaOne RMM

SolarWinds Service Desk

Active Directory / Entra ID

Job description

Minco Products, Inc. is seeking an IT Support Technician to manage device deployment and end-user support in Fridley, MN. You will image, configure, and provision Windows devices and coordinate the Windows 10 to Windows 11 migration.

The role emphasizes hands-on work with Microsoft 365, Intune, Autopilot, and NinjaOne RMM, plus documenting procedures and building runbooks for repeatable IT tasks. Strong communication and customer service are essential in this manufacturing environment.