End-to-End Mortgage Loan Processor (Remote/Charlotte)

Rate; Charlotte (NC); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

Vacation benefits

Medical, dental, vision

Flexible benefits

Life insurance

Critical care insurance

Commuter benefits

Pet insurance

Time off

Well-being program

Job summary

Rate, a top national retail mortgage lender, is seeking a Mortgage Loan Processor for end-to-end processing in the Charlotte, NC area. You will gather and process loan documentation, ensure compliance with policy, and guide files through underwriting and closing with a focus on accuracy and customer satisfaction.

The role offers compensation of $50–$60K per year plus per-file bonuses, with remote eligibility while residing in the Charlotte area.

Qualifications

• 3+ years of recent experience in the residential mortgage industry – Conventional, FHA, and VA.
• Excellent disposition, mindset, communication skills, and work ethic.
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment.
• Strong listening, problem-solving skills, and out-of-the-box thinking.
• An inherent love of and desire to serve clients and create something unique and fantastic.
• A commitment to integrity and customer service.

Responsibilities

• Review each loan file to verify that documents are present, accurate, and complete before underwriting.
• Manage loan process through mortgage software system
• Ensure that loan rules, obligations, and deadlines are met
• Audit and prepare quality files that meet closing objectives
• Obtain mortgage loan documentation for clients
• Work closely with our Loan Officers to ensure a timely and accurate experience for our clients—from first-time home buyers to refinancers—throughout the entire mortgage process.
• Scheduling and tracking of closing dates, contingency dates, and loan lock expirations.
• Review loan approvals and address all conditions required for underwriting and closing.
• Receive ongoing, comprehensive training and become an expert on home loan products and the mortgage process.
• Prepare and submit timely and accurate loan files to the Closing Department.
• Use state-of-the-art technology to manage your loan pipeline as well as conduct credit and underwriting analysis.
• Provide world-class customer service and respectful, consultative guidance to your clients.

Skills

Residential mortgage experience

Attention to detail

Communication skills

Customer service oriented

Multi-tasking

Job description

Rate, a top national retail mortgage lender, is seeking a Mortgage Loan Processor for end-to-end processing in the Charlotte, NC area. You will gather and process loan documentation, ensure compliance with policy, and guide files through underwriting and closing with a focus on accuracy and customer satisfaction.

The role offers compensation of $50–$60K per year plus per-file bonuses, with remote eligibility while residing in the Charlotte area.