End-to-End Debit Card Experience Lead

PNC Financial Services Group, Inc.; Philadelphia (Philadelphia County); On-site; USD 75,000 - 150,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Product Manager II in its Retail Lending organization. You will guide the end-to-end debit card servicing journeys from strategy to execution, collaborating with Product, Technology, Operations, Risk, Compliance and Design teams.

Location options include multiple cities with in-office emphasis. The role emphasizes translating client and partner needs into a prioritized roadmap, driving measurable business value while managing risk and ensuring

Qualifications

• University degree; 3+ years in product management or related roles.
• Experience in debit/credit card or retail banking is a plus.
• Strong stakeholder collaboration and communication.

Responsibilities

• Lead end-to-end Journey Strategy for debit card servicing journeys.
• Define priorities, objectives and multi-year evolution roadmaps.
• Monitor journey health and drive improvements in client experience and risk.
• Collaborate with Product, Technology, Operations and Compliance teams.
• Own journey-related issues and manage through risk processes.

Skills

Product Management

Stakeholder Management

Strategic Planning

Risk Awareness

Education

Bachelor's degree

Job description

PNC Financial Services Group, Inc. is seeking a Product Manager II in its Retail Lending organization. You will guide the end-to-end debit card servicing journeys from strategy to execution, collaborating with Product, Technology, Operations, Risk, Compliance and Design teams.

Location options include multiple cities with in-office emphasis. The role emphasizes translating client and partner needs into a prioritized roadmap, driving measurable business value while managing risk and ensuring