End-to-End Account & Order Manager

Socket.dev; Roberts (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

Veza is seeking a Sales Account Manager to drive the exceptional customer experience and manage orders through our manufacturing process. You will be the primary contact for customers, translating needs into workable solutions and keeping orders moving smoothly.

This role blends sales support, order management, and cross-team coordination, ideal for someone who thrives on solving problems and building strong relationships with customers and vendors.

Qualifications

• High school diploma or equivalent; associate/advanced degree preferred.
• 3+ years in sales, manufacturing, or estimating.
• Strong computer skills and clear oral and written communication.
• Track record of succeeding in team-based environments.
• Self-motivation and sound judgment; able to work independently.
• Sharp eye for quality and strong organizational skills.

Responsibilities

• Enter customer orders into our scheduling and manufacturing system and track to completion; flag issues.
• Provide price quotes and evaluate manufacturing feasibility to convert opportunities to orders.
• Own the customer relationship as the go-to contact and build long-term trust.
• Move quotes into production and ensure smooth handoffs to manufacturing.
• Coordinate the full order lifecycle including BOMs, lead times, and materials.
• Communicate with customers, vendors, and internal teams to meet deadlines.
• Represent us in the field with site visits when requested.

Skills

Sales experience

Manufacturing knowledge

Estimating experience

Strong communication

Team collaboration

Independent work

Education

High school diploma

Associate or advanced degree preferred

Tools

Scheduling/manufacturing system

Job description

Veza is seeking a Sales Account Manager to drive the exceptional customer experience and manage orders through our manufacturing process. You will be the primary contact for customers, translating needs into workable solutions and keeping orders moving smoothly.

This role blends sales support, order management, and cross-team coordination, ideal for someone who thrives on solving problems and building strong relationships with customers and vendors.