Encompass Admin Manager — Hybrid Scottsdale Role

Tri Pointe Homes Holdings, Inc.; Scottsdale (AZ); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, seeks an experienced Encompass Administrator Manager in Scottsdale, AZ. This hybrid role leads ongoing admin, configuration, and governance of Encompass to support lending operations and regulatory compliance.

You will partner with Mortgage Operations, IT, Compliance, and Production to deliver system enhancements, integrations, and process improvements while mentoring a mortgage technology team to meet performance and quality goals.

Qualifications

• 8+ years of experience managing, administering, configuring, or supporting Encompass in a mortgage lending environment.
• Encompass Administrator Certification (ICE) is required.
• Experience with Encompass configuration, workflows, business rules, forms, fields, personas, and user administration.
• Experience gathering requirements and translating business needs into system solutions.

Responsibilities

• Lead the team and the administration, configuration, maintenance, and continuous improvement of the Encompass loan origination system.
• Manage Encompass administration resources, prioritizing work and providing technical direction.
• Establish governance for system changes, user access, security, workflows, and notifications.
• Collaborate with Mortgage Operations, Production, Compliance, IT, and stakeholders to translate requirements into scalable solutions.
• Oversee development, testing, documentation, implementation, and change management for Encompass enhancements.

Skills

Encompass administration

Stakeholder communication

Analytical skills

Agile/PM processes

Multi-priority management

Education

ICE Encompass Administrator Certification

Tools

Encompass Developer Connect

APIs & Webhooks

Encompass Web

SQL / Data analysis

Job description

Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, seeks an experienced Encompass Administrator Manager in Scottsdale, AZ. This hybrid role leads ongoing admin, configuration, and governance of Encompass to support lending operations and regulatory compliance.

You will partner with Mortgage Operations, IT, Compliance, and Production to deliver system enhancements, integrations, and process improvements while mentoring a mortgage technology team to meet performance and quality goals.