Encompass Admin

InfiCare Inc.; Columbia (SC); Hybrid; USD 75,000 - 90,000; Full time

Job summary

A technology solutions provider located in South Carolina is seeking an Encompass Administrator to manage and optimize Encompass systems. This role involves system administration, providing technical support, creating documentation, conducting training sessions, and collaborating with cross-functional teams. The ideal candidate will have a strong background in system management and a commitment to continuous improvement efforts. Opportunities for remote work are available.

Qualifications

• Strong understanding of system administration principles and practices.
• Experience in providing technical support and troubleshooting.
• Ability to create comprehensive documentation of systems and processes.

Responsibilities

• Manage and maintain Encompass systems ensuring optimal performance.
• Provide technical support to users, resolving issues promptly.
• Conduct training sessions for users to enhance system proficiency.

Skills

System Administration

Technical Support

Documentation

Business Analysis

Collaboration

Training

Job description

Location : Columbia, SC (remote is also fine) first option is remote

Contract Role

Encompass Administrator

The primary function of the Encompass Administrator/Configurator is to ensure the seamless operation and optimal performance of Encompass systems. This role involves managing system configurations, providing technical support, and maintaining comprehensive documentation. The Administrator/Configurator collaborates with various departments to understand their needs, implements system changes, and conducts training sessions to enhance user proficiency. Additionally, the role focuses on continuous improvement and business analysis to optimize processes and support business objectives.

• System Administration: Manage and maintain Encompass systems, ensuring they are up-to-date and functioning correctly.
• Perform System Analysis: Simulation testing to determine potential impact of deploying proposed system changes.
• Technical Support: Provide technical support to users, troubleshooting issues, and resolving them promptly.
• Documentation: Create and maintain detailed documentation of system configurations, processes, and procedures.
• Collaboration: Work with cross‑functional teams to gather requirements and implement system changes that support business objectives.
• Training: Conduct training sessions for users to ensure they are proficient in using the systems.
• Continuous Improvement: Identify opportunities for system improvements and work with the IT team to implement enhancements.
• Business Analysis: Conduct business analysis to gather requirements, optimize processes, and ensure effective system configurations.