Encompass Senior Business Analyst

Signature IT World Inc; Johnston (RI); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading IT consulting firm is seeking an experienced Encompass Senior Business Analyst to support its Mortgage practice group. This mid-senior level role demands at least 8 years of IT experience in the U.S. Mortgage sector, with expertise in configuring the Encompass Smart Client. Responsibilities include collaborating with technical teams, leading Agile processes, and mentoring junior analysts. Ideal candidates should have strong analytical and communication skills and be authorized to work in the U.S. Relocation or commuting to specific cities may be necessary.

Qualifications

• Minimum of 8 years of IT experience in the U.S. Mortgage space.
• Experience with Encompass Smart Client product is mandatory.
• U.S. citizenship or authorization to work in the U.S. required.

Responsibilities

• Configure and implement changes to the Encompass 360/Smart Client platform.
• Lead Agile ceremonies and conduct test planning.
• Mentor less-experienced Business Analysts.

Skills

Stakeholder management

Analytical skills

Communication skills

Organization skills

Time-management skills

Education

Bachelor’s degree or foreign equivalent

Tools

Encompass Smart Client

ICE Mortgage Technology product suite

Job description

Encompass Senior Business Analyst

Location: Johnston, Rhode Island (preferred)

Employment Type: Contract

Minimum Experience: 6‑8 years in Encompass

About the Role

Client is seeking an Encompass Senior Business Analyst for its Mortgage practice group. The analyst will act as a key contributor throughout project phases—discovery, solution generation, design/architecture, and detailed process documentation—to help enterprises achieve greater connectivity, faster user acceptance, and shorter turnaround times. The role involves recommending, configuring, evaluating, and deploying high‑quality Encompass 360/Smart Client solutions that meet the evolving needs of global mortgage environments.

Responsibilities

• Configure and implement changes and enhancements to the Encompass 360/Smart Client platform to meet business needs.
• Discover and define problem statements, evaluate solution options, and provide recommendations.
• Collaborate with technical and cross‑functional teams to assess feasibility of changes.
• Lead Agile ceremonies, backlog grooming, and product prioritization meetings.
• Coordinate/work with offshore teams on a daily basis.
• Conduct test planning and support testing, facilitating resolution of identified bugs.
• Mentor less‑experienced Business Analysts.
• Lead design of technical solutions to meet business requirements across Mortgage origination processes and interface design.
• Consult with and advocate to multiple business units outside of project efforts.

Key Qualifications

• Bachelor’s degree or foreign equivalent; or three years of progressive experience in lieu of one year of education.
• At least 8 years of IT experience in the U.S. Mortgage space with Encompass knowledge.
• Encompass Smart Client product experience is mandatory.
• Hands‑on experience configuring the Encompass Smart Client and familiarity with the full ICE Mortgage Technology product suite.
• Excellent stakeholder management skills.
• Scrum Master skills are an add‑on.
• Strong analytical, communication, organization, and time‑management skills.
• U.S. citizenship or authorization to work in the U.S. is required; sponsorship not available.
• Willingness to relocate or commute to Raleigh, Dallas, or Los Angeles.

Business Analysis Skills

• Develop and communicate a clear product vision aligned with business goals.
• Define and prioritize product features based on market trends, user feedback, and business requirements.
• Work with design and development teams to create intuitive and engaging user experiences.
• Manage and maintain the product backlog, tracking progress and ensuring timely completion of tasks.
• Conduct requirements elicitation, analysis, configuration, and documentation.
• Manage ongoing communication and clarification of functional and non‑functional requirements.
• Create Solution Requirements Packages including use cases/user stories, functional and non‑functional requirements, interface mock‑ups, process models, workflow storyboards, and traceability deliverables.
• Evaluate solution proposals for technical merit and feasibility to meet business needs within cost and risk parameters.

The role requires extended periods of sitting and working at a computer. Communication may be by telephone, email, or face‑to‑face. Travel may be required as per job requirements.

Contact: Signature IT World Inc. – [e-mail]

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Information Technology