EMT Ambulance Dispatch Specialist – Flexible/PRN

CP09 Carilion Clinic Patient Transportation LLC; Roanoke (VA); On-site; USD 28,000 - 39,000; Full time

Job summary

Carilion Clinic in Roanoke, VA is seeking a Communications Specialist I to join the Ambulance Dispatch team within CCPT. The role requires EMT certification and involves receiving and prioritizing calls, dispatching units within minutes, and coordinating ground transport across the region.

You will schedule trips, monitor status, protect patient information, and collaborate with Transfer Center staff and EMS partners.

Qualifications

• High school diploma or equivalent required.
• Virginia EMT certification (EMT-B, EMT-I, or Paramedic) required.
• Proficient with keyboarding and Windows software; able to multitask.
• Excellent customer service and communication skills.

Responsibilities

• Receive and screen calls; identify emergency level and prioritize dispatch.
• Schedule trips and dispatch ground ambulances; monitor unit status.
• Maintain patient privacy and accurate data entry in dispatch systems.
• Collaborate with Transfer Center staff and EMS partners to coordinate care.
• Provide timely arrival updates to requestors when delays occur.

Skills

EMT Certification

Typing

Multitasking

Customer Service

Education

High school diploma or equivalent

Tools

Windows

Dispatch software

Job description

Carilion Clinic in Roanoke, VA is seeking a Communications Specialist I to join the Ambulance Dispatch team within CCPT. The role requires EMT certification and involves receiving and prioritizing calls, dispatching units within minutes, and coordinating ground transport across the region.

You will schedule trips, monitor status, protect patient information, and collaborate with Transfer Center staff and EMS partners.