EMS Solutions Consultant – Drive Digital Service Excellence

Serviceware SE; Idstein; Hybrid; USD 52.711 - 76.139; Vollzeit

Benefits dieser Stelle

Flexible working hours

Mobility subsidies

Company pension scheme

Diversity and inclusion programs

Zusammenfassung

Serviceware SE is seeking a dedicated professional to collect and analyze customer requirements for their innovative service management solutions. The role involves technical implementation and conducting trainings for customers and employees, ensuring quality and effective documentation throughout.

Located in Idstein, Germany, Serviceware SE emphasizes flexible working hours, a multicultural environment with diverse employees, and programs promoting sustainability and community engagement.

Qualifikationen

• Degree in (business) informatics or relevant professional experience.
• Basic knowledge of project lifecycle and process modeling.
• Excellent German and confident English skills.

Aufgaben

• Collect and analyze customer requirements for service management solutions.
• Implement defined solution designs with the project team.
• Conduct trainings for customers and employees.

Kenntnisse

Project lifecycle knowledge

Process analysis and modeling

Database environments

SQL programming

C# programming

Ausbildung

Degree in (business) informatics

Jobbeschreibung

Serviceware SE is seeking a dedicated professional to collect and analyze customer requirements for their innovative service management solutions. The role involves technical implementation and conducting trainings for customers and employees, ensuring quality and effective documentation throughout.

Located in Idstein, Germany, Serviceware SE emphasizes flexible working hours, a multicultural environment with diverse employees, and programs promoting sustainability and community engagement.