EMS Registration & Billing Specialist

UMC Health System; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Resilience program

On-Site Professional Counselors

Paid time off (PTO) & illness leave

Retirement benefits w/ employer match

Job summary

UMC Health System in Texas is seeking an EMS Registration and Billing Specialist who ensures accurate EMS transport registrations and charges for ambulance billing. You will collect patient information, enter charges for timely billing, transcribe EMS data from paramedics, and verify insurance eligibility to support claims.

Excellent customer service, strong English communication, and the ability to multi-task in a fast-paced environment are essential.

Qualifications

• High School Diploma or GED.
• 1+ year experience in patient access, customer service, or similar administrative role.
• Fluent English; excellent customer service and communication skills.

Responsibilities

• Register patients for EMS Transport with complete information.
• Enter charges for timely ambulance billing and reimbursement.
• Transcribe EMS charges as documented by paramedics.
• Input payer-specific data required for claims submissions.
• Verify insurance eligibility and benefits.
• Perform other related duties as assigned.

Skills

1+ year experience

Customer service

English fluent

Multi-tasking

Education

High School Diploma or GED

Job description

Job Summary

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Summary The EMS Registration and Billing Specialist is responsible for completing the registration process and entering charges for ambulance billing. Reports to Patient Access Director

Job Specific Responsibilities

1. Collects all pertinent information to register patients for EMS Transport.
2. Enter charges for timely billing and reimbursement.
3. Transcribes EMS charges as documented by paramedics.
4. Inputs payer specific data required for claims submissions.
5. Verifies insurance eligibility and benefits.
6. Performs all other related assigned duties.

Education and Experience

• High School Diploma or GED.
• +1 year experience as a patient access representative, customer service rep, or similar administrative role

Required Licensures/Certifications/Registrations

N/A

Knowledge, Skills and Abilities

• Excellent customer service skills; Must speak, read, and write English fluently.
• Ability to multi-task, handle problems, interruptions, and other stressful situations in a professional manner.
• Demonstrate planning, organization, and ability to follow-through until a process is complete.

Interaction with Other Departments and Other Relationships

Interacts with all visitors to the department which includes patients, family members, staff from other departments within UMC or TTUHSC, collaborates with the EMS Leadership team.

Physical Capabilities

Should be able to lift up to 25 lbs. Work requires frequent sitting and walking. Stressful atmosphere at times with many emotional demands. Must possess near visual acuity to read documents and computer records.

Environmental/Working Conditions

This position is subject to indoor and outdoor environmental changes that may include varying temperatures.

Direct Reports

N/A

Equal Employment Opportunities

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *Request for accommodations in the hire process should be directed to UMC Human Resources.*

Benefits

Benefits: Resilience program Emotional Physical Spiritual Financial Career Community On-Site Professional Counselors (EAP) Discounted Pharmacy Cost Cash Retention Bonus (only one in our region) Retirement Benefits w/Employer Match PTO & Extended Illness Medical, Dental, & Vision Insurance And more at: https://apps.umchealthsystem.com/documents/wellness.pdf

UMC Vision, Mission and Standards

Vision: To Serve Our Patients in the Best Teaching Hospital in the Country

Mission Statement: Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow’s healthcare professionals.

Standards of Excellence: Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect

About UMC

Magnet Designated 501 licensed beds 62 Site locations Regions only Level I Trauma Center Regions only BICU DNV accredited Primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC) Ranked as one of the Best Places to Work in Texas by Texas Monthly UMC Physicians Culture, Vision, Mission, and Standards: Culture: Service is Our Passion Vision: The best place to work and the best place to receive healthcare. Mission Statement: To improve the quality of life for our community by providing the best patient experience for every patient. Standards: Teamwork, Respect, Accountability, Compassion, Kindness

About UMCP

35 Practice Locations - private practices and urgent care centers Over 125 physicians and advanced practice providers Ranked as “One of the Best Places to Work in Texas” by Texas Monthly Employee Engagement Score of 96% measured by Press Ganey Associates