EMS Program Manager: NPI, Customer Strategy & Delivery

5 Star Recruitment; Phoenix (AZ); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading recruitment agency is seeking a Program Manager in Phoenix, Arizona. This role involves executing customer strategies in the electronics manufacturing sector, ensuring high customer satisfaction, and driving profitable business relationships. The ideal candidate should have experience in electronics manufacturing services and excellent communication, multitasking, and leadership skills. A commitment to continuous improvement is essential. The job may require up to 25% travel and interaction with diverse teams.

Qualifications

• Proven ability to take on project leadership/ownership and complete projects in a timely manner.
• Available for travel up to 25% of the time, including day, overnight and internationally.
• Understanding of and ability to use continuous improvement tools.

Responsibilities

• Lead the Customer Focus Team and prioritize all activities.
• Serve as the primary customer contact for resolution management.
• Ensure successful new product introduction and manage overall customer relationships.

Skills

Excellent written and verbal communication skills

Effective interpersonal skills

Effective multitasking

Strong customer service and client focus

Effective negotiation and problem-solving skills

Tools

Microsoft Office products

Team's conferencing software

Job description

A leading recruitment agency is seeking a Program Manager in Phoenix, Arizona. This role involves executing customer strategies in the electronics manufacturing sector, ensuring high customer satisfaction, and driving profitable business relationships. The ideal candidate should have experience in electronics manufacturing services and excellent communication, multitasking, and leadership skills. A commitment to continuous improvement is essential. The job may require up to 25% travel and interaction with diverse teams.