EMS Partnerships & Care Liaison

The Hospitals of Providence Neighborhood Hospitals; El Paso (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Emerus is seeking an EMS Liaison in Texas to serve as the primary communication bridge between emergency medical services providers and our hospital partnerships. You will foster partnerships, facilitate smooth patient transfers, and improve clinical workflows while ensuring compliance with HIPAA and EMTALA requirements.

Responsibilities include educating EMS on hospital services, coordinating EMS programs, and developing strong relationships with regional EMS agencies to support patient safety

Qualifications

• Possess EMT, Paramedic (preferred), or other healthcare licensure.
• 2+ years of EMS or healthcare experience.
• BLS certification.
• Demonstrated ability to follow organizational compliance requirements, including HIPAA privacy and EMTALA-related policies.
• Functional knowledge in MS Office applications as well as common EMS software applications.

Responsibilities

• Serve as the primary liaison and advocate between the hospital and EMS agencies.
• Partner with EMS agencies and medical directors to support performance improvement initiatives and service line excellence.
• Develop and maintain collaborative relationships with EMS stakeholders within the hospital’s service area to support clinical coordination, patient safety, and quality improvement.
• Provide educational information to EMS providers regarding hospital services, specialty capabilities, and access processes to support appropriate destination decision‑making and efficient patient handoffs.

Skills

EMT/Paramedic licensure

Strong communication

HIPAA compliance

MS Office

Ambulance operations knowledge

Education

EMT or Paramedic certification

BLS certification

Tools

MS Office

Job description

Emerus is seeking an EMS Liaison in Texas to serve as the primary communication bridge between emergency medical services providers and our hospital partnerships. You will foster partnerships, facilitate smooth patient transfers, and improve clinical workflows while ensuring compliance with HIPAA and EMTALA requirements.

Responsibilities include educating EMS on hospital services, coordinating EMS programs, and developing strong relationships with regional EMS agencies to support patient safety