EMS Liaison for Hospital Partnerships & Care Coordination

Emerus; Horizon City (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Emerus is seeking an EMS Liaison to serve as the primary bridge between emergency medical services and our hospitals. You will foster partnerships, facilitate patient transfers, and improve clinical workflows within EMS and hospital settings.

The role emphasizes HIPAA privacy and EMTALA obligations, with duties including education, program coordination, and performance improvement initiatives across the regional health system.

Qualifications

• Excellent communication and relationship management skills.
• Strong understanding of ambulance operations and healthcare systems.
• Functional knowledge in MS Office applications and EMS software.
• BLS and EMT/Paramedic certifications or other healthcare licensure preferred.

Responsibilities

• Serve as the primary liaison between hospital and EMS agencies, maintaining strong relationships.
• Support performance improvement initiatives and quality review with EMS stakeholders.
• Develop collaborative relationships to support clinical coordination and patient safety.
• Provide EMS education on hospital services and access processes to aid destination decisions.
• Coordinate EMS educational programs and recognition activities in compliance with policies.
• Conduct site visits with EMS agencies to address concerns and strengthen partnerships.
• Track EMS metrics and report findings to leadership to drive improvements.
• Ensure data accuracy with ED leadership and compliance with HIPAA/EMTALA.

Skills

Communication skills

Relationship management

EMS knowledge

Ambulance operations

Education

EMT certification

BLS certification

Tools

MS Office

EMS software

Job description

Emerus is seeking an EMS Liaison to serve as the primary bridge between emergency medical services and our hospitals. You will foster partnerships, facilitate patient transfers, and improve clinical workflows within EMS and hospital settings.

The role emphasizes HIPAA privacy and EMTALA obligations, with duties including education, program coordination, and performance improvement initiatives across the regional health system.