EMS Operations Lead — Flexible Schedule & Career Growth

AmeriPro Health; Decatur (MS); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision

Employer-paid life and AD&D

HSA contribution

401(k) match

Tuition reimbursement

Career advancement

Flexible scheduling

Job summary

AmeriPro Health is seeking a supervisor to oversee daily EMS field operations in the absence of senior management, ensuring zone coverage, compliance, and coordination with outside agencies. The role includes maintaining schedules, training records, equipment, and adherence to patient care protocols.

The position carries a six‑month introductory probationary period with opportunities for career advancement and a comprehensive benefits package.

Qualifications

• High School Diploma or GED.
• Minimum of 2 years of experience in the EMS field preferred.
• Certified Paramedic, ACLS, and BLS. Preferred certifications in bPPC/PALS, PHTLS/BTLS.
• Valid state specific Drivers’ license.
• Excellent organizational and leadership skills.
• Effective written and verbal skills, including proper spelling and grammar.
• Basic computer literacy, including MS Word and Excel.
• FEMA IS certs (IS-100; IS-200; IS-700; IS-800)
• Associate or Bachelor’s degree preferred.

Responsibilities

• Supervises day‑to‑day field operation employees in the absence of senior management.
• Ensures field employees have the required equipment to perform the essential functions of their assigned duties.
• Serves as liaison for field staff to other departments (i.e., Training, CQI, Payroll, Human Resources, Billing, Communication).
• Prepares appropriate involving mechanical breakdowns, accident investigation, exposures, daily shift activities, and other incidents that may occur.
• Responsible for maintaining daily schedule and discrepancies.
• Maintains appropriate training records, maintenance records, and any required state specific records.
• Responsible for ensuring all units have adequate supplies as well as ensuring all supplies are ordered.
• Ensures assigned employees consistently adhere to policies, procedures, guidelines, directives and standards.
• Ensures that Patient Care Protocols are adhered to.
• Assist the Director in evaluating the performance of employees assigned to him/her, maintain attendance records, and ensure employees maintain required certifications.
• Supervisors and monitors the overall deployment and efficiency of the established system.
• Shall perform the duties outlined in the Paramedic Job Description as required.
• Performs all of the above functions in accordance with established financial and operational plans and goals pertaining to cost effectiveness and efficient management.
• Shall respond to the scene of calls with crews and shall assume transport sector officer and coordinate ambulance transport in the event of a Mass Casualty Incident
• Will first respond on calls that they are the closest resource, will also have mandatory response needs based on acuity of call, i.e., DOA, Multi System Trauma, Life Threatening Emergencies, etc.

Skills

Leadership

Written & verbal communication

Organizational skills

Education

Associate degree preferred

Bachelor’s degree preferred

High School Diploma or GED

EMT certification

Paramedic certification

ACLS

BLS

FEMA IS certs (IS-100; IS-200; IS-700; IS-800)

Tools

MS Word

MS Excel

Job description

AmeriPro Health is seeking a supervisor to oversee daily EMS field operations in the absence of senior management, ensuring zone coverage, compliance, and coordination with outside agencies. The role includes maintaining schedules, training records, equipment, and adherence to patient care protocols.

The position carries a six‑month introductory probationary period with opportunities for career advancement and a comprehensive benefits package.