EMS/NEMT Field Operations Supervisor

Priority Dispatch Corp.; Fairfax (VA); Hybrid; USD 47,000 - 55,000; Full time

Job summary

Hospital to Home LLC is seeking an Operations Supervisor for the H2H Emergency Services team in Fairfax, VA. You will oversee day-to-day EMS and NEMT operations, enforce policies, and provide direction to crews, dispatch, and facility staff during shifts.

You’ll participate in equipment readiness, SOP enforcement, training, and incident reporting, ensuring safety, compliance, and efficient service delivery in a fast-paced environment.

Qualifications

• Be at least 21 years of age.
• Proficient in reading, writing, and speaking English.
• Hold a valid driver’s license.
• At least 1 year of experience as a cleared EMS attendant-in-charge.
• Acceptable motor vehicle record per company policy.
• Maintain current VA OEMS EMT certification.
• Hold CPR and EVOC certifications.
• Not convicted of disqualifying offenses per EMS regulations.
• Pass a drug screening and background check.

Responsibilities

• Supervises NEMT & EMS crews, assigns and reviews rides, maintains standards, counsels staff, and handles discipline.
• Resolves staff issues regarding work assignments, vehicles and equipment.
• Guides dispatch on work assignments, service capabilities, EMS regulations and resource use.
• Rides with crews to observe performance during actual responses.
• Responds to service calls to assist crews and meet facility staff as needed.
• Enforces SOPs and documents deviations.
• Maintains equipment and supplies to ensure operational readiness.
• Keeps vehicles cleaned and stocked in compliance with OEMS rules.
• Operates vehicles and completes inspection documentation.
• Maintains clear communication with staff, leadership, hospital staff and medical personnel.
• Performs inspections, investigations and prepares incident reports.
• Assists in training new personnel.
• Identifies training and performance improvement needs.
• Assists leadership with other tasks as assigned.

Skills

English proficiency

Driver's license

Team supervision

Communication skills

Discipline and coaching

Education

VA OEMS EMT certification

CPR & EVOC certifications

Job description

Hospital to Home LLC is seeking an Operations Supervisor for the H2H Emergency Services team in Fairfax, VA. You will oversee day-to-day EMS and NEMT operations, enforce policies, and provide direction to crews, dispatch, and facility staff during shifts.

You’ll participate in equipment readiness, SOP enforcement, training, and incident reporting, ensuring safety, compliance, and efficient service delivery in a fast-paced environment.