EMS Light/Medium Duty Technician

Fleet Services by Cox Automotive; New Haven (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Fleet Services by Cox Automotive is seeking an EMS Light & Medium Duty Technician to perform inspections, preventative maintenance, and repairs on light and medium-duty vehicles. The role requires a high school diploma and at least three years of relevant experience, with a focus on problem-solving and customer service. Candidates will benefit from a range of perks including technical training, health insurance, and opportunities for career advancement.

Benefits

Safety Boots & Glasses reimbursement

Technical training provided

Tuition Assistance/Reimbursement

401(k) matching

Company cellphone provided

Employee discounts on various services

Paid Time Off accumulation

Qualifications

• 3+ years experience in light & heavy-duty vehicle maintenance preferred.
• Requires DOT medical card and background check.
• Safe driving record and valid driver's license necessary.

Responsibilities

• Perform certified DOT inspections and preventative maintenance.
• Diagnose and repair various truck equipment.
• Manage repair documentation and communicate with team.

Skills

Problem Solving

Customer Service

Attention to Detail

Technical Understanding

Education

High School Diploma/GED

3 years’ experience in related field

Tools

Hand tools for repairs

Job description

*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 ***

Fleet Services by Cox Automotive keeps your fleet moving!

Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.

FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, FSCA provides scheduled maintenance and unscheduled services to fleets anywhere, anytime.

FSCA is currently hiringan EMS Light & Medium Duty Technician is a mid-level Technician and will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. Will perform scheduled dedicated work on assigned customer fleets (mostly, light & medium duty gas vehicles, and may also perform emergency roadside services when needed. Requires creative thinking for solving problems in emergency situations and self-management of the workday. Must be able to make decisions effectively and efficiently using critical thinking skills, provide excellent customer service, understand the importance of attention to detail, and always maintain situational awareness. This role will have dedicated hours but may also require flexibility in scheduling and the ability to function effectively and efficiently in emergency situations. This role follows established processes and procedures for making repairs or performing maintenance procedures, establishing, and maintaining safety practices on the job, and documenting work order information. The EMS Light & Medium Duty Technician strives for excellence in the work they perform and ensures quality of output

Duties

• Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Participate in regularly scheduled safety training. Remain up to date on safety protocols and procedures to maintain a culture of safety and compliance.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company issued device and our proprietary application
• Communicate with management, team members, and Dispatch via Microsoft Office products and other communication methods such as email, or phone call to obtain approvals on repair estimates, retrieve purchase order numbers, and/or discuss findings and notes.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Accurately complete DOT forms and all other forms of documentation in timely fashion.
• Independently manage parts inventory and equipment on company-issued service truck and perform periodic reconciliation.
• Works with, understands, and evaluates technical information related to the job.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
• Work with a high degree of independence and manage own daily schedule.
• Work with clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Confer with customers, Dispatch, and/or Sales team to obtain descriptions of vehicle problems and to discuss work to be performed.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field (Combination of light & heavy duty preferred. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field.
• Possess and supply a set of hand tools necessary to perform required job duties.
• This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
• A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
• Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
• Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File

Why Fleet Services by Cox Automotive?

• Safe driving & Tech efficiency bonuses
• Safety Boots & Safety Glasses reimbursement
• Extreme weather gear (Cold & Hot)
• Uniforms provided with laundry service where available
• Take service truck home daily (stop paying for gas!)
• Company cellphone provided
• Technical training provided to advance your career
• Dedicated career path – ‘Over 50% of our front-line managers are promoted from within’.
• Health, dental, vision insurance starts DAY ONE of employment.
• 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
• Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
• Tuition Assistance/Reimbursement
• Adoption/Surrogacy assistance
• Pet Insurance
• Multiple ERG, diversity groups, and company paid volunteer hours.
• Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.