EMS Emergency Dispatcher with Certification Support

911 Emergency Communications; Goldston (NC); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Job summary

911 Emergency Communications in Goldston, NC, seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, establish priorities, and coordinate resources using approved protocols.

Responsibilities include receiving calls, confirming location and contact details, asking key questions, determining priority, and dispatching or coordinating ambulance support as assigned.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR Certification

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Goldston, NC, seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, establish priorities, and coordinate resources using approved protocols.

Responsibilities include receiving calls, confirming location and contact details, asking key questions, determining priority, and dispatching or coordinating ambulance support as assigned.