EMS Emergency Dispatcher — Life-Saving Communications

Emergency Telecommunicator Services; Garfield (AR); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Garfield, AR seeks skilled Emergency Medical Dispatchers to handle urgent medical calls, verify location, cue responders, and document details in the dispatch system. Candidates typically hold a high school diploma, CPR certification, and EMS dispatcher credentials; training may be sponsored.

This role involves shift work, including overnights and weekends, with adherence to established protocols.

Qualifications

• High school diploma or GED required.
• CPR certification may be required.
• EMD certification preferred by vacancy.
• Ability to follow protocols and remain calm under pressure.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Data entry

Clear communication

Multitasking

Education

High school diploma / GED

EMD certification preferred

Tools

Emergency dispatch software

Radio/communications systems

Job description

Emergency Telecommunicator Services in Garfield, AR seeks skilled Emergency Medical Dispatchers to handle urgent medical calls, verify location, cue responders, and document details in the dispatch system. Candidates typically hold a high school diploma, CPR certification, and EMS dispatcher credentials; training may be sponsored.

This role involves shift work, including overnights and weekends, with adherence to established protocols.