EMS Emergency Dispatcher: Fast-Paced Medical Communications

911 Emergency Communications; Rainier (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is hiring Emergency Medical Dispatchers for Rainier, Oregon. You will gather incident details, confirm locations, prioritize responses, and coordinate EMS resources using approved protocols.

Responsibilities include handling calls, providing approved pre-arrival instructions, maintaining accurate records, and working within a continuous operations environment that may include overnight or weekend shifts. A high school diploma is commonly required; CPR may be needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications is hiring Emergency Medical Dispatchers for Rainier, Oregon. You will gather incident details, confirm locations, prioritize responses, and coordinate EMS resources using approved protocols.

Responsibilities include handling calls, providing approved pre-arrival instructions, maintaining accurate records, and working within a continuous operations environment that may include overnight or weekend shifts. A high school diploma is commonly required; CPR may be needed.