EMS Emergency Dispatcher — Fast-Paced, Impactful Coordination

911 Emergency Communications; Rock Falls (IL); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Continuing education

Retirement benefits

Résumé du poste

911 Emergency Communications in Rock Falls, IL is seeking an Emergency Medical Dispatcher to support urgent medical assistance by gathering patient information, establishing response priorities, and coordinating EMS resources. Depending on training and assignment, you may provide approved pre-arrival instructions under medical dispatch protocols.

Responsibilities include handling calls, confirming locations, determining priorities, and coordinating ambulance resources.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Sponsored training may be offered or current Emergency Medical Dispatcher certification may be required.
• CPR certification and additional coursework may be required; EMT/paramedic credentials are not universal requirements.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Connaissances

Call handling

Emergency dispatch

Communication

Formation

High school diploma or equivalent

EMD certification

Description du poste

911 Emergency Communications in Rock Falls, IL is seeking an Emergency Medical Dispatcher to support urgent medical assistance by gathering patient information, establishing response priorities, and coordinating EMS resources. Depending on training and assignment, you may provide approved pre-arrival instructions under medical dispatch protocols.

Responsibilities include handling calls, confirming locations, determining priorities, and coordinating ambulance resources.