EMS Emergency Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Jennings (LA); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Jennings, LA seeks Emergency Medical Dispatchers to intake emergency calls, confirm locations and details, and determine response priorities. You will guide responders using approved protocols and coordinate ambulance resources as needed.

Responsibilities include relaying information to responders, documenting calls, and participating in quality review. Training or certification in medical dispatch may be required by the employer.

Qualifications

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.

Responsibilities

• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Decision making

Multitasking

Education

High school diploma

Job description

County Emergency Communications in Jennings, LA seeks Emergency Medical Dispatchers to intake emergency calls, confirm locations and details, and determine response priorities. You will guide responders using approved protocols and coordinate ambulance resources as needed.

Responsibilities include relaying information to responders, documenting calls, and participating in quality review. Training or certification in medical dispatch may be required by the employer.