EMS Emergency Dispatch Specialist

911 Emergency Communications; De Borgia (MT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in De Borgia, MT seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient and incident data, and set initial response priorities. You will support coordination of EMS resources and follow approved medical dispatch protocols.

Role may require CPR certification and could include overtime or overnight shifts as needed by the agency. Training and certification requirements vary by vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in De Borgia, MT seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient and incident data, and set initial response priorities. You will support coordination of EMS resources and follow approved medical dispatch protocols.

Role may require CPR certification and could include overtime or overnight shifts as needed by the agency. Training and certification requirements vary by vacancy.