EMS Dispatcher: 24/7 Critical Care & Dispatch Coordination

911 Emergency Communications; Brusett (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Brusett, MT, seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, gather incident details, and coordinate response priorities using approved protocols. The role may involve extended console work and overnight shifts.

This position requires a high school diploma and Emergency Medical Dispatcher certification, with CPR certification and sponsored training sometimes required.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification is often required or pursued before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Calm under pressure

Attention to detail

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Brusett, MT, seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, gather incident details, and coordinate response priorities using approved protocols. The role may involve extended console work and overnight shifts.

This position requires a high school diploma and Emergency Medical Dispatcher certification, with CPR certification and sponsored training sometimes required.