Emergency Medical Dispatcher - Critical Call-Response Expert

Emergency Telecommunicator Services; Broadview (MT); On-site; USD 42,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Broadview, MT is seeking qualified Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, verify locations, collect data, and determine priorities using approved protocols.

Work may include overnight shifts, weekends, holidays, rotating schedules, and overtime, with opportunities to contribute to EMS coordination and patient care. Training and certification requirements vary by agency.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required before appointment.
• CPR certification or coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Broadview, MT is seeking qualified Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, verify locations, collect data, and determine priorities using approved protocols.

Work may include overnight shifts, weekends, holidays, rotating schedules, and overtime, with opportunities to contribute to EMS coordination and patient care. Training and certification requirements vary by agency.