Life-Saving EMS Dispatcher: Urgent Calls & Coordination

County Emergency Communications; Coon Valley (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Coon Valley, WI. The role focuses on receiving emergency calls, gathering critical information, and coordinating ambulance resources according to approved protocols.

A high school diploma or equivalent is commonly required, with CPR certification often requested. Certification requirements may vary by vacancy, and additional training or sponsorship options may be offered by the employer.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Data entry

Empathy

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Coon Valley, WI. The role focuses on receiving emergency calls, gathering critical information, and coordinating ambulance resources according to approved protocols.

A high school diploma or equivalent is commonly required, with CPR certification often requested. Certification requirements may vary by vacancy, and additional training or sponsorship options may be offered by the employer.