EMS Dispatcher: Urgent Calls & Ambulance Coordination

Emergency Telecommunicator Services; Remsenburg-Speonk (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Remsenburg, NY seeks qualified individuals for Emergency Medical Dispatcher roles. Responsibilities include handling calls, confirming locations, and coordinating ambulance resources according to dispatch protocols.

Preferred candidates have a high school diploma with Emergency Medical Dispatcher (EMD) certification and CPR training. Overtime, overnight shifts, weekends, and rotating schedules are possible depending on assignment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Sponsors training or certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Remsenburg, NY seeks qualified individuals for Emergency Medical Dispatcher roles. Responsibilities include handling calls, confirming locations, and coordinating ambulance resources according to dispatch protocols.

Preferred candidates have a high school diploma with Emergency Medical Dispatcher (EMD) certification and CPR training. Overtime, overnight shifts, weekends, and rotating schedules are possible depending on assignment.