EMS Dispatcher: Life-Saving Communications Pro

County Emergency Communications; Setauket (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Setauket, NY is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources.

Responsibilities include gathering patient data, determining priorities, giving protocol-based guidance, and documenting each call for quality reviews. CPR/EMD certifications are often required; training may be provided. Overtime and rotating shifts are common.

Qualifications

• High school diploma or GED required.
• EMD certification before appointment may be required.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Prioritization

Dispatch coordination

Protocol instruction

Communication

Documentation

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Setauket, NY is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources.

Responsibilities include gathering patient data, determining priorities, giving protocol-based guidance, and documenting each call for quality reviews. CPR/EMD certifications are often required; training may be provided. Overtime and rotating shifts are common.